Refund Policy
At Metin2 Ticaret, we prioritize your satisfaction and strive to provide a transparent and fair trading experience. Please read our refund policy carefully to understand the conditions under which refunds are processed.
Refund Conditions
- 8-Day Waiting Period: All account buying and selling transactions have an 8-day waiting period. If an issue arises within 8 days of the transaction, you are eligible for a refund.
- After 8 Days: If an issue occurs after the 8-day waiting period, it is deemed to be unrelated to the transaction conducted through Metin2 Ticaret and we cannot facilitate a refund.
- Item Sales: Refunds for in-game item sales are subject to the terms and conditions specified at the time of purchase.
How to Request a Refund
To request a refund, please follow the steps below:
- Contact our support team at [email protected] with your transaction details and a description of the issue.
- Our team will review your request and respond within [Timeframe].
- If your refund request is approved, it will be processed and credited back to your original payment method within [Timeframe].
Contact Us
If you have any questions or concerns regarding our refund policy, please don't hesitate to contact us at [email protected]. We are here to assist you and ensure a smooth and enjoyable experience on our platform.
